Welcome to Paws & Peace. These Terms of Service govern your use of our website, services, digital products, and communications.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

Nature of Services
Paws & Peace provides non-clinical emotional grief-support services for pet owners.

We do not provide:

  • Mental health counseling

  • Therapy or psychological treatment

  • Veterinary medical advice

  • Diagnosis of any condition

  • Crisis intervention

  • Emergency services

All services are supportive, educational, and wellness-based.

Not Medical, Veterinary, or Mental Health Advice
Information provided by Paws & Peace through sessions, guides, emails, or any materials is for emotional support only and is not a substitute for:

  • Professional psychotherapy

  • Licensed counseling

  • Veterinary medical evaluation

  • Emergency mental health services

Always consult a qualified professional for medical or psychological concerns.

Crisis / Emergency Disclaimer
Paws & Peace is not an emergency service.

If you or someone else is in crisis, experiencing thoughts of self-harm, or in immediate danger:

Call 988 or your local emergency services immediately.

We do not provide crisis counseling or safety-planning.

Eligibility to Use Services
You may use our services only if you:

  • Are at least 18 years old

  • Have the legal authority to agree to these Terms

  • Understand that services are non-clinical

Parents/guardians may request support resources for minors.

Client Responsibilities
By using our services, you agree to:

  • Provide accurate information

  • Notify us of changes to contact information

  • Use our services appropriately

  • Refrain from seeking clinical, diagnostic, or medical advice from us

We reserve the right to discontinue services if boundaries are violated.

Communications & Consent
By contacting us, you consent to receive communications by:

  • Email

  • SMS/text

  • Phone

You may opt out at any time. Some communications are required for appointment confirmation or service delivery.

Privacy & Confidentiality
We respect your privacy and confidentiality.

However, confidentiality may be broken if:

  • There is a safety concern

  • Required by law

  • You provide written permission

See our Privacy Policy for full details.

Payment & Refund Policy
All payments for services, retainers, and digital materials are:

  • Due at time of booking unless otherwise stated

  • Non-refundable except where required by law

No refunds for completed sessions or downloaded materials.

Click here for full Refund Policy

Intellectual Property
All content, logos, guides, materials, and branding are owned by Paws & Peace and protected by intellectual property laws.

You may not:

  • Reproduce

  • Redistribute

  • Resell

  • Modify

Any materials without written permission.

Limitation of Liability
Paws & Peace is not liable for:

  • Emotional reactions to grief support

  • Decisions made based on our materials

  • Delays or interruptions in services

  • Actions taken based on non-clinical guidance

Our maximum liability is limited to the amount you paid for the service.

Right to Refuse Service
We reserve the right to:

  • Decline services

  • End services

  • Refer clients elsewhere

  • Enforce boundaries and scope of practice

This includes inappropriate behavior, misuse of services, or safety concerns.

Changes to Terms
We may update these Terms from time to time. Updated Terms will be posted on our website with the effective date.

Continued use of services means you accept the updated Terms.

Contact Information
Paws & Peace, LLC
Email: info@pawsandpeace.support
Phone: (817) 264-6062
Hours: 10 AM – 6 PM CST

Last Updated: January 13, 2026

Terms of Service